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Improve service levels, reduce costs and impress your customer with world class services
Alexxo - The Vitalized Service Desk
Alexxo is an IT help desk automation and complaint management built around ITIL best practices that helps you in implementing IT best practices and policies throughout the organization. Alexxo provides an end-to-end view of the IT life cycle to the IT and Business people which enables them to better evaluate outcomes and take smart decisions.

How It Works

Alexxo adds value to organizations by focusing on managing and improving IT processes. The goal is to reduce costs by having appropriate personnel working on problems, monitoring trends, identifying issues, resolving problems and improving the overall performance. Alexxo benefits the IT department by assisting in providing on-demand services, and creating effective service delivery structures and accountability.

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Key Modules

Incident Management

Single interface to manage all complaints.

Change Management

Managing Change Request Processes.

Asset Management

Managing all hardware assets through single interface.

SLA Management

Ensures that IT services are supported to an acceptable level.

Dynamic Reporting

Generate dynamic reports using multiple filters.

Knowledge Base

Extensive database of resolutions,

Benefits For You
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Streamline the complaints and request processes
One-click real-time Asset update by Auto Discovery
Cost optimization with Software License and Compliance solution
Cut costs per service by 50%
Reduce audit cycle times by up to 80%
Reduce effort and time
Advance workflow tool
ITIL Change Management
Our Happy Customers

Want to experience Alexxo?

Get in touch and we will setup a trial version for you.