How It Works
Alexxo adds value to organizations by focusing on managing and improving IT processes. The goal is to reduce costs by having appropriate personnel working on problems, monitoring trends, identifying issues, resolving problems and improving the overall performance. Alexxo benefits the IT department by assisting in providing on-demand services, and creating effective service delivery structures and accountability.
Single interface to manage all complaints.
Managing Change Request Processes.
Managing all hardware assets through single interface.
Ensures that IT services are supported to an acceptable level.
Generate dynamic reports using multiple filters.
Extensive database of resolutions,